Our Computacenter team handles all questions relating to the technical operation of your IT infrastructure and the functionality of your electronic workstations.


Purchasing

We analyse your needs, investigate the finance options and purchase your hardware for you.

Installation

We install your PCs, notebooks, printers and telephones, connect them to your network and test everything for functionality and connectivity.

Peripherals

We procure and install all the necessary peripheral devices for you, such as: scanners, printers, headsets or IP hardphones.

Operation and monitoring

Our engineers use modern monitoring tools to actively and passively monitor your system environment and proactively manage faults.

Support

We offer you all forms of support at a professional level: service desk, 2nd and 3rd level, on-site and field support. We can also operate modern IT cafés and walk-up desks for you.

Service delivery

Our ISO 20000 and ITIL V4 certified service level managers guarantee the high quality of our services in accordance with the Service Level Agreements (SLA) and control the continuous improvement process.

Changes

When you have new needs and requirements in terms of the configuration of your IT workstations, we implement the changes according to your instructions.

Logistics

Whether you need storage, spares procurement, warranty processing, correct disposal or reconditioning for resale, we can do it.

Relocation

We handle your workstations and adapt your IT infrastructure in the move to another building, to other departments or in the event of reorganisation.